AMSTERDAMNED (RooDon Engineering Ltd.)

Hi J Michael , Thanks so much for your feedback :). We're really sorry to hear parts of your stay didn’t meet expectations—especially around staff availability and the clutter. That’s definitely not the experience we aim to provide.As our team is on-site daily from 10 AM to 7 PM, but we understand that may not have been clear.Thanks to your comment, we’ll be adding an emergency contact number at the counter so guests can reach us outside of those hours. We’re glad you found the beds clean and comfy, and we’ll be taking your comments on board as we keep improving the place. Hope we get the chance to welcome you back for a better stay next time! Best, Fang :) (Owner)