Abac Food Garden & BBQ

Dear Hsu Kyaw, Thank you for taking the time to share your feedback, and we sincerely apologize for the long waiting time and the inconvenience you experienced during your visit. On that day and time, we were handling an unusually high volume of both dine-in and takeaway/page orders, which caused delays in food preparation and service. However, this should not have affected your dining experience, especially after you traveled a long distance to visit us. We truly regret that your main menu item was delayed for too long and that our team failed to provide a better service experience and clearer communication during your visit. Your feedback is very important to us, and we will discuss this issue with our service and kitchen teams to improve order management and waiting times in the future. We sincerely hope you will give us another opportunity to serve you better next time. Best regards, Restaurant Manager Abac Food Garden & BBQ