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Al Mateen Food Hub

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営業中 24時間営業
「2 か月前に更新されました」
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20 枚の写真
Al Mateen Food Hub の料理
Al Mateen Food Hub での食事。
Al Mateen Food Hub の料理
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Kitty コンテンツの削除を依頼する
Being a person who stays in Tampines , I often frequent to this eatery to have either my late dinner or late supper! The price is reasonable and the food portion is acceptable! Will definitely come here to eat the food again! Meal type: Dinner Price per person: $10–20 Food: 5 Service: 5 Atmosphere: 4 Vegetarian options: HALAL Dietary restrictions: HALAL
Aki Rana コンテンツの削除を依頼する
Pathic food ... Full color red use Food: 1 Service: 3 Atmosphere: 3
Yew Aura コンテンツの削除を依頼する
Disappointing experience – Not elderly-friendly or service-oriented I visited Al Mateen Food Hub with my elderly parents hoping for a good meal, but my rating dropped from 5 stars to 1 star very quickly: • Service (5 to 3): Initially, the staff was smiley, which was welcoming. However, that friendliness didn't translate into attentiveness. They failed to ask about spice levels or offer options for the Bee Hoon and Mee Goreng, which came masked with green chilli padi (including loads of the seeds). • Food Quality (3 to 2): The Mutton Soup (Sup Kambing) was a huge letdown—it was significantly saltier, oilier, and spicier than what is standard for this dish. • Customer Care (2 to 1): The spiciness was so intense it caused me throat discomfort and a coughing fit. I could only manage three mouthfuls. When I explained this, the staff was completely unapologetic. Another staff even asked me to point out who took my order and blamed that specific colleague. What a shocking display of "teamwork" and customer care. • Service Recovery (Final 1): When I suggested they should inform customers about spice levels during ordering, they were dismissive. Three staff members, including the lady cashier, smilingly told me it was "normal" for these dishes to be spicy and blamed us for not asking for no chilli. I have eaten enough Bee Hoon and Mee Goreng in Singapore to know they don't usually come this spicy unless requested. I am baffled by their frivolous response. It is disappointing that a neighborhood eatery isn't more mindful of spice tolerances, especially for elderly diners. To be met with "you didn't ask" instead of a simple apology when a customer is visibly unwell is unacceptable. Not worth a single cent. Food: 1 Service: 1 Atmosphere: 4
インディアン
835 Tampines Street 83, #01-04
シンガポール, シンガポール
Tampines West
住所
Tampines West
835 Tampines Street 83, #01-04, シンガポール, シンガポール
特長
取り除く
営業時間
日曜日日曜 24時間営業
月曜日月曜 24時間営業
火曜日火曜 24時間営業
水曜日水曜 24時間営業
木曜日木曜 24時間営業
金曜日金曜 24時間営業
土曜日土曜 24時間営業
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