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オーナーからの返信
2 ヵ月前
Dear Tom, we deeply apologize for your recent experience. We take food safety very seriously, and it is highly concerning to hear that your family felt unwell after dining with us. We assure you that we maintain strict hygiene standards and use fresh ingredients. However, we are investigating this issue with our kitchen team immediately. We appreciate you noting that the service was prompt, but your health is our priority. Please contact us directly so we can look into this further.