Bamboo Beach Restaurant Nai Thon Beach Phuket

Thank you for your feedback, and we sincerely apologize for your experience. We are very concerned to hear about the issue with the Tiger Prawns. This is absolutely not the standard we aim to deliver, and we take food safety extremely seriously. What you described is unacceptable, and we deeply regret that this happened during your visit. We have already shared your feedback with our kitchen and management team to investigate immediately and prevent this from happening again. Strict checks on seafood quality and storage are being reinforced. We also apologize that the situation was not handled appropriately at the time. This is not the level of service we expect from our team, and we will be addressing this internally to ensure better judgment and care in the future. Please allow us the opportunity to make this right. We would appreciate if you could contact us directly so we can follow up with you personally. Thank you again for bringing this to our attention, and we truly hope to welcome you back for a much better experience.

Thank you for your kind words. We hope you to see you again.

Thank you for sharing such a beautiful experience with us. We are so happy you enjoyed your evening, sand under your feet, sunset views and a perfect dinner for two sounds truly special. It means a lot to hear that our food service and location made your night unforgettable. We can’t wait to welcome you back to Bamboo beach again soon.