B
オーナーからの返信
4 ヵ月前
Dear Kok Yeen Cheek, Thank you very much for taking the time to share such detailed feedback about your recent experience at Benjarong. We truly appreciate your honest comments, as they are invaluable for helping us improve. While we are pleased to hear that you enjoyed the starters, lobster, and that our service and overall atmosphere met your expectations, we are genuinely sorry to learn that several of the dishes did not reflect the authentic flavors and quality we strive to deliver. Your remarks regarding the tom yum, eggplant, massaman curry, black pepper stir-fry, and mango sticky rice are taken very seriously, and we regret that the food did not justify the price point or your expectations, particularly for a tasting menu experience. We have also noted your feedback regarding the spice level not being adjusted as requested, and this is something we will address carefully with our culinary and service teams to ensure guest preferences are followed more accurately in the future. Thank you once again for your candid review. We are disappointed that this visit fell short, but your feedback will help us refine our offerings. Should you consider visiting us again in the future, we would very much appreciate the opportunity to regain your confidence. Warm regards, Benjarong Restaurant Team