B
オーナーからの返信
5 ヵ月前
Thank you for visiting our café and for taking the time to share your feedback. We’re glad to hear that you enjoyed the toast and liked the design and seating of the café. We’re sorry that the ordering process and communication with our staff caused some confusion. As our café is located inside the hostel, guests currently enter through the reception area, but we understand that it may not be very clear for first-time visitors. We will work on improving our signage and explaining the ordering process better. We also apologize if there were any language difficulties. Our team is continuously working to improve our English communication to better assist international guests. Regarding the beeper system, drinks are picked up at the counter while food is served at the table, but we understand this could have been explained more clearly. Your feedback helps us improve the experience for future customers. Thank you again for your visit and your helpful comments. We hope to welcome you back again in the future.