Buffalo Steakhouse Karon Beach (Dino)

We are sorry to disappoint you, but it is a traditional dish (Pommes Duchesse) that we are very proud of. We offer a wide choice of potatoes with our meals so next time maybe you can choose another one.

Thank you for sharing your experience with us Tony. We’re sorry that your visit fell short of the standard we aim to provide. We have discussed your comments with our team and will use them to improve the attentiveness and hospitality offered to every guest. We appreciate your feedback and hope to have the opportunity to provide you with a better experience in the future.

Thank you for taking the time to share your feedback, Renzo. We are truly sorry to hear that your experience did not meet your expectations. This is certainly not the impression we aim to leave, and we take your comments about the steak and side dish seriously.While the vast majority of our guests enjoy our cuts and preparation style, we understand that individual preferences can vary, and we regret that we did not meet yours on this occasion.Our staff addressed your concerns regarding the Australian Rib-Eye. As noted, we are not a Grill, BBQ, or Argentinian-style restaurant, and we do not cook our meat over an open flame—something that is reflected in both our menu descriptions and the accompanying images. We also do not use any additives to create charcoal or smoked flavors, as this is not part of our culinary approach. Our preparation style is intentionally different, and we understand it may not align with every individual taste, preference, or expectation.We would truly appreciate the opportunity to learn more and discuss your experience further. If you are open to it, please feel free to contact us directly. We value all guest feedback and will be reviewing your comments with our kitchen team to ensure we continue to uphold the standards we have maintained for more than 30 years—something rather unique here in Phuket.