B
オーナーからの返信
7 ヵ月前
Dear Sanghack Cha,Thank you for sharing your feedback regarding your recent experience at Bull & Bear. I am truly sorry to learn about the concerns you faced with the concierge service, as well as the miscommunication regarding the Sunday brunch.The delay in receiving your ice cream, and your experience with a member of our kitchen team, are especially concerning and not reflective of the standards we aim to uphold.I would appreciate the opportunity to speak with you directly. Kindly contact me at your convenience at:[email protected] regards,Holm KlaenhammerDirector of Food & BeverageWaldorf Astoria Bangkok