CHOOSE

ご来店ありがとうございました！サーモンとアボカドトーストを気に入っていただけて嬉しいです。またお待ちしてます！ขอบคุณที่แวะมานะคะ ดีใจที่ชอบเมนูแซลมอนกับอโวคาโด ไว้เจอกันใหม่ค่ะ

We apologize. We clearly missed the mark on quality control, and we’re very sorry for serving you a meal that wasn't up to our standards. This isn't the experience we want for our guests. We’ve since worked with our kitchen team to fix these quality issues. Thank you for the feedback.Choose Cafe Phuket.

Thank you for your feedback. We're truly sorry that your recent visit to Choose Cafe didn't meet your expectations, particularly regarding the coffee quality and customer service. We take your comments about the watery Americano very seriously. We're actively reviewing our grinder settings and espresso preparation to ensure our coffee consistently meets the high standards we aim for. We understand your expertise, and we apologize for falling short on your drink. We also sincerely regret how your request for a remake was handled. You're absolutely right that customer satisfaction comes first, and we should have offered a solution that made you happy. We're addressing this directly with our team to reinforce the importance of resolving issues promptly and to our customers' satisfaction. Please be assured that we are taking your feedback to heart. We are committed to making necessary improvements, and we genuinely hope to have the chance to welcome you back and provide the exceptional experience we strive for.