C
オーナーからの返信
4 ヵ月前
Thank you for taking the time to share your feedback. We’re truly sorry to hear about your experiences and that we did not meet your expectations. Providing our customers with accurate orders and a pleasant visit is extremely important to us, and it’s disappointing to learn that we fell short during your visits. The issues you described—such as incorrect drink preparation and order details not being followed—are not the standard we aim to uphold. We take feedback like this seriously and will be reviewing this with our team to ensure greater attention to order accuracy and service. We appreciate you bringing this to our attention, and we sincerely apologize for the frustration it caused. Thank you again for your honest feedback.