Buddy’s Bar and Grill (Silom)

Thank you very much Tani for your 5-star review.We really appreciate your taking the time to share your feedback with us.We are passing on your comments to our Silom staff.Thank you also for the nice photo you uploaded.

We are very sorry Fujiyama-san to hear about your experience. It is never acceptable for an order to be forgotten or for change not to be returned properly, and we apologize sincerely for the frustration this caused you. Your comments make it clear that we failed in both service and communication during your visit, and that is not the standard we strive for.Please know that we take your feedback seriously and will review this incident with our team to ensure it does not happen again. Thank you for bringing this to our attention. We appreciate your honesty, and we hope you might allow us another chance in the future to show you the true level of hospitality we aim to provide.こちらがご依頼の文章を日本語に翻訳したものです。敬意をこめつつ、柔らかく丁寧な表現にしています。---藤山様、このたびのご体験について大変申し訳なく存じます。ご注文をお忘れしてしまったり、お釣りを正しくお返しできなかったりすることは決してあってはならず、そのことでご不快やご迷惑をおかけしましたこと、心よりお詫び申し上げます。いただいたご意見から、当店のサービス面・コミュニケーション面において不十分であったことが明らかであり、これは私たちが目指している水準ではございません。今回のご指摘を真摯に受け止め、二度と同じことが起こらぬよう、スタッフ全員で再確認・改善に取り組んでまいります。このようにご指摘いただけたことに感謝するとともに、また機会をいただけるようであれば、私たちが本来ご提供すべきおもてなしの姿をお見せできれば幸いです。

Thank you Tabi Ben for your 4-star review. We appreciate your feedback.We are happy you enjoyed your foof and drinks while watching the football.Thank you also for the nice photos you uploaded.