C
オーナーからの返信
4 ヵ月前
We’re sorry to hear about the inconvenience caused.However, we would like to clarify that it is the customer’s responsibility to collect their belongings within the agreed timeframe. Our operating hours are clearly stated, and we are unable to remain on-site or available outside of these hours to accommodate late collections.We have also checked our records and have no record of any missed calls to the contact numbers provided.While we understand this was a frustrating experience, this situation was unfortunately beyond our control.