Casa Blue Craft Brews & Delicacies

Dear Valued Customer,​First of all, thank you so much for being a regular patron of Casa Blue for the past 2 years. I am truly sorry to hear that your most recent visit fell so far short of the standards you have come to expect from us.​I deeply apologize for both the quality of your steak and the dismissive response from our staff. Please rest assured that I am taking this feedback very seriously. I will be personally investigating this matter with both the kitchen team regarding our quality control, and the front-of-house staff to ensure proper service standards are met. Unfortunately, our manager was not on duty that day, which led to this situation not being handled and escalated as promptly and professionally as it should have been.​We highly value your continued support and would hate to lose a loyal customer over this incident. As a token of our most sincere apology, I would like to offer you a 1,500 THB Gift Voucher. We truly hope you will give us another opportunity to welcome you back and provide you with the exceptional dining experience you deserve.​Please kindly send us a direct message via our Facebook page@casabluebkkhttps://www.facebook.com/share/1Coj2jrnjX/or contact us at so we can arrange this voucher for you.​Warmest Regards,​Owner, Casa Blue