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GONGBACK
2 年前 Google に
고양시 일산동 ‘천지향’ Meal type: Dinner Price per person: ₩30,000–40,000 Food: 3 Service: 3 Atmosphere: 3
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조한별 (Katpa)
5 年前 Google に
This place really isn't worth giving 1 star;; I ordered Jjajangmyeon Gop and Samseon Jjamppong to be delivered, and the delivery came. I opened the plastic bag of Jjajang, but it smelled sour. I put my nose in it and smelled it up close, and it wasn't that bad, so I took it back since it was summer and thought it would be a pain for the delivery person, so I just ate it. But the more I ate it, the more the sour taste got worse and lingered in my mouth. I just ate it all and thought the restaurant should know about it, so I called other customers to ask them to take note before leaving any further. I called and told them what was going on and that I was not asking for a new one or compensation since I already ate it all. But without an apology, he said he would go to the kitchen and check, but he kept making excuses. The conclusion was that not only was it not the restaurant's fault, but it couldn't have been the restaurant's fault. He also said, "Then what can we do?" So I explained again that I wasn't doing this to get something, that there was a problem with the food I received and that the restaurant would need to check again. The excuses from earlier started again. The conclusion was that the restaurant was not at fault at all and that my taste was strange. Then, at the end, the apology was half-hearted..;;; “Ugh.. I’m sorry” feeling like this ㅇㅇ I was angry and asked if the order in which I spoke was wrong. Then he got very angry and said we have nothing to say if the customer said that, but we didn't do anything wrong so why should we apologize? I was so dumbfounded that I ended up saying, “Yes, I understand.” Regardless of the taste, this is a store that just treats its customers like hobos, and even simple complaints like this from customers claim that it is not their fault, but the customer service is a mess. It's not the first time I've ordered here, I've ordered it several times (over 30 coupons alone), and this time, I smelled it. The food looked and tasted weird, so I called with the mindset of a regular, but they blamed it on me. This place is like this haha.
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contributors
住所
一山駅
74 Iljung-ro, コヤン市, キョンギ道, 大韓民国
特長
クレジットカード利用可
予約可
営業時間
| 日曜日日曜 | 11:00-21:00 |
| 月曜日月曜 | 11:00-21:00 |
| 火曜日火曜 | 11:00-21:00 |
| 水曜日水曜 | 11:00-21:00 |
| 木曜日木曜 | 11:00-21:00 |
| 金曜日金曜 | 11:00-21:00 |
| 土曜日土曜 | 11:00-21:00 |
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