Draft Land CWB

Dear Yumi, Thank you for visiting Draft Land CWB and for taking the time to share your experience with us. We are glad to hear that you found our “cocktails on tap” concept interesting, as it has been our core value to bring high-quality, sustainable, and affordable cocktails efficiently. That said, we are genuinely sorry to hear that your experience did not feel as welcoming and engaging as it should have been. We regret that our run‑through of the menu may have felt overwhelming, and that our service that day fell short of the warm hospitality we always strive to provide. Your comments about the interaction at the bar are especially important to us, and we have addressed this with our team to ensure every guest feels acknowledged, comfortable, and valued from the moment they walk in.We truly appreciate your honest impressions, as they help us see where we can do better, whether that’s in guiding first‑time guests through our bar concept more clearly, offering more tailored recommendations, or ensuring our team’s attentiveness at all times.We hope we may have the chance to welcome you back for a better experience, and to share the variety, quality, and creativity of our cocktails in a way that leaves you with a much more positive impression.Thank you again for your visit and for giving us the opportunity to improve.Warm regards,Marissa LeungMarketing Manager