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オーナーからの返信
3 ヵ月前
Thank you for your feedback. We are truly sorry that your visit left you feeling ignored and unwelcome. We understand how frustrating it must have been to wait without being acknowledged, especially on your first visit. This was not the experience we want any customer to have. We appreciate you bringing this to our attention and will use your feedback to improve how we welcome and assist customers, even during busy periods. We hope to have the opportunity to serve you better in the future.