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オーナーからの返信
2 ヵ月前
Thank you very much for taking the time to share such a detailed and thoughtful review of your experience at Dum Handi Biryani.We truly appreciate your comments about the atmosphere, our biryani presentation style, and the service provided by our staff. We are glad that you were able to experience our traditional handi-style mutton biryani, which is prepared and served in an authentic way to preserve aroma, texture, and flavor.At the same time, we also value your honest feedback regarding the chicken tikka, pricing, and overall taste experience. Taste preferences can vary from person to person, especially with authentic South Asian spices and cooking styles, but your comments are important for us as we continuously work to improve consistency and customer satisfaction.We are especially concerned to hear about your experience regarding the rodent sighting near the terrace area. Cleanliness and hygiene are extremely important to us, and we sincerely apologize for the discomfort this caused. As our terrace seating is connected to an outdoor street environment, occasional issues can occur, but this is not something we take lightly. We have already strengthened our pest-control inspections and outdoor sanitation monitoring to prevent similar situations in the future.We also appreciate your feedback regarding pricing. As we are located in the Sukhumvit area and use imported spices, slow-cooking preparation methods, and fresh ingredients, our pricing may be slightly higher compared to some other locations. However, we understand your perspective and will continue working to improve the overall value and dining experience we provide.Thank you once again for visiting us and for sharing your honest experience. We hope to have another opportunity to welcome you again in the future and provide an even better experience.- Team Dum Handi Biryani
