Edith Patisserie

Hi Deborah, thank you so much for your lovely feedback! We are really touched to hear that you enjoyed the pastries so much that you came back to share them with your colleagues too. It means a lot to us knowing that everyone enjoyed them! We truly appreciate your support and kind recommendation, and we look forward to baking for you again soon :)

Hello Christabelle, Thank you for taking the time to share your feedback. We're genuinely sorry to hear that your experience with our rose lollipops did not meet your expectations. We understand your disappointment regarding the appearance of the lollipops compared to the website photos, the dried rose petals not being properly embedded, and the quality of the sticks used. We also regret that you did not enjoy the taste. We take great pride in our products, and the issues you've described are not the standard we aim to deliver. Your comments have been shared with our production team so we can review both our manufacturing and packaging processes, particularly regarding the rose petal placement and product presentation. We appreciate honest feedback as it helps us improve. We'd welcome the opportunity to learn more about your order and discuss how we can make this right. Please contact us directly with your order details so we can investigate further. You may email us at [email protected] Thank you again for bringing this to our attention.

Hi Shirley, thank you so much for your kind review. We’re really happy to hear the cake was just right in sweetness and that the variety of flavours worked well for your boys, that’s exactly what we always hope for! It means a lot to us that it could be enjoyed by the whole family. Hope to celebrate many more special moments with you again :)