getfresh

Dear Yoshi-san,Thank you very much for sharing your recent experience with us. We are truly sorry to hear that your visit did not meet your expectations.Please accept our sincere apologies if you felt uncomfortable with the service you received. Our aim is always to provide a welcoming and relaxing environment where our guests can enjoy their coffee at their own pace. We regret that our communication and product explanation were not clear enough and may have caused you inconvenience.Your feedback regarding the taste of our coffee, our service approach, and the overall atmosphere is very valuable to us. We will share your comments with our team to strengthen staff training and ensure our service is more considerate, patient, and attentive in the future.We sincerely hope you will give us another opportunity to serve you again under better circumstances, and that we can provide you with a more comfortable and enjoyable experience next time.With our deepest apologies,getfresh Customer Serviceヨシ様このたびはご来店いただき、誠にありがとうございました。しかしながら、せっかくお越しいただいたにもかかわらず、ご期待に沿うサービスをご提供できず、ご不快な思いをおかけしましたこと、心よりお詫び申し上げます。本来であれば、ゆったりとお寛ぎいただける空間と丁寧な接客をお届けすべきところ、言葉でのご案内やサービス対応に至らぬ点があり、快適にお過ごしいただけなかったことを大変残念に感じております。また、コーヒーのお味や雰囲気についても貴重なご意見を頂戴し、誠にありがとうございます。いただいたご指摘は社内で共有し、スタッフ教育やサービス改善に活かしてまいります。次回お越しいただける際には、よりご満足いただける時間をお過ごしいただけるよう努めてまいりますので、どうか改めてご利用いただければ幸いです。重ねまして、このたびはご不快な思いをさせてしまいましたこと、深くお詫び申し上げます。敬具getfresh Customer Service

Thank you for the 5 stars, Daniel! We're glad to hear that you were happy with our service. Your feedback inspires us to keep doing our best!

Thank you so much Mohammad for the amazing review! We're thrilled to hear that you had a great experience with us. We look forward to serving you again soon!