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オーナーからの返信
3 ヵ月前
Dear Khun Lucas Pradella,We sincerely apologize for your experience and are very concerned to hear about this. Food safety is extremely important to us, and we take this matter very seriously.We would like to investigate this issue urgently with our team. May we kindly ask you to share additional details, such as your order number, the items received, and any photos, so we can proceed with a thorough investigation?You may send the information to us via email at [email protected], and our team will follow up with you as soon as possible.We truly appreciate you bringing this to our attention and apologize again for the inconvenience caused.Best regards, getfresh CS team