Green Mango Restaurant

Dear Mr. Patel, Thank you for sharing your honest feedback following your Christmas Day dining experience at Green Mango Restaurant. We regret that your evening did not reflect the level of service and attention we strive to deliver, particularly on such a special occasion. Your comments regarding the waiting time, service pace, and the temperature of the starter have been taken seriously and shared with the restaurant management and culinary team for immediate review and improvement. We’re pleased to know that you enjoyed visiting us for lunch and that our breakfasts made a positive impression. Your kind words about the hotel overall are truly appreciated, and we thank you for highlighting both the strengths and the areas that need refinement. We hope to have another opportunity to welcome you back and provide a dining experience that fully matches the quality of your stay. Grand regards, Grand Mercure Khao Lak Bangsak Team

Dear Amelia, Thank you for taking the time to share your dining experience with us at Green Mango Restaurant. We’re pleased to hear that you enjoyed the flavors overall, especially the fish and chips and the prawns in tamarind sauce. At the same time, we appreciate you highlighting your experience with the Massaman curry presentation and the waiting time during dinner. Your feedback is valuable and has been shared with our culinary and service teams so we can review consistency, portioning, and service flow during peak periods. We truly appreciate your understanding and are glad that, overall, you had a good experience. We hope to welcome you back again and provide an even smoother and more satisfying visit next time. Grand regards, Grand Mercure Khao Lak Bangsak Team