Guzman y Gomez - Star Vista

Name: Guzman y Gomez - Star Vista
Address: 1 Vista Exchange Grn, #01-32 The Star Vista, シンガポール, 01-32, シンガポール
Telephone: +6566942044
Price range: $$
Rating: 4.9

5863 票

シンガポールのファーストフード4477軒中144位

閉店開店時間 08:00

「2 か月前に更新されました」

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Guzman y Gomez - Star Vista のテーブルの一つにお座りください。

Guzman y Gomez - Star Vista で飲み物をお楽しみください。

メキシカン料理はここで試すことができます。このファーストフードで提案されている良いブリトーボウル, スパイシーチキンとメキシカンタコスを試してください。ここでは美味しいチュロスを提供します。美味しいビールは Guzman y Gomez - Star Vista で最もよく注文される飲み物の一つです。ここは素晴らしいレモネード, コーヒーとアイスティーを提供しています。

便利な立地にあるため、お店へのアクセスも非常にスムーズです。このファーストフードの良い点は、スタッフが丁寧なであることです。サービスは常に速いです。この点はご留意ください。Guzman y Gomez - Star Vistaでの食事は手頃な価格の価格です。雰囲気魅力的なは多くのゲストが気に入っています。Googleでの訪問者のフィードバックに基づいて、ここは4.7を獲得しました。

レビューで頻繁に言及される

jarritos Mexican

burrito Bowl

pulled Pork

nacho Fries

onions

condiments

deal

convenient

grilled Chicken

dietary restrictions

すべて見る少ない

Guzman y Gomez - Star Vista の評価

Zomato

Foursquare

Google

Trip

(3.6/5)

Facebook

(3.2/5)

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Charmaine Joson 5 ヵ月前 Google に

Disappointing experience after years of coming here. The standard has dropped tremendously at GYG Star Vista, with poor staff and service management. My family had dinner on Friday, 6th February for their $6 minis. Reached the place at about 9pm and decided to sit outside the outdoor seating. Ordered at the counter and we could barely say order as the kitchen staff were making so much noise to the point the cashier, a new staff, had to apologise to us for the poor behaviour that was happening and got us to come closer to the counter so we could order properly. It was mentioned that waiting time was about 30mins due to a large order. Understood the waiting time due to the mini $6 promo and went to our table. About 10mins later, we were served our food and the server, Tall Chinese male with spectacles, served our food and slammed the tray on our table. Picked up the food from the tray and threw the food on our tables angrily, and we could tell that he was unhappy as his face was frowning. No respect and no sense of awareness about his wrong doings. Took our table number and left. We were left speechless for the way we were treated. As far as we know, we didn't do anything wrong, to anyone or acted indifferently or like a 'Karen' while we they took our orders. What's worse is that the food that came were served cold, especially their fries. It was soggy, cold, and could tell that they were the leftovers from past orders that were definitely left for more than an hour. I believe that GYG fries are to be served fresh, crisp, and to be thrown away in the kitchen once it is left for a certain period to avoid such incident. Decided to bring the fries over to the counter, informed the same server who served us, if we could get a fresh set of fries, only to be met with anger, attitude, and annoyance that they had to cook a fresh set of fries. We also informed that they missed out on our Enchilada order. Server took the fries from us and threw it angrily behind on the metal counters. I don't know how GYG is training their staff anymore but it seems that there is lack of professionalism and training provided to their staff on how to handle such incident or on how to treat customers right. I couldn't believe the way he treated us and stared at him in disbelief, hesitating whether to tell him off or to let the incident pass but even days later, I'm still constantly thinking about the whole incident because something and someone could have said something to him. At GYG Star Vista RM/AM, please do the right thing by training your staff on proper customer management and do the proper teaching on whoever served us. The cashier who served us was well-mannered enough to come up to me again to apologise on the whole incident in and out of the kitchen. Meal type: Dinner Food: 1 Service: 1 Atmosphere: 1

オーナーからの返信 5 ヵ月前

Hey Charmaine, Thank you for sharing your experience with us. We are sincerely sorry to hear about the disappointing standard of service you encountered during your recent visit to Guzman y Gomez at Star Vista. The way you were treated is unacceptable, and we truly value your feedback as it highlights areas where we need to improve. It’s concerning to hear how the staff's behavior impacted your dining experience, and we understand that the cold food, along with the poor handling of your order, was frustrating. Rest assured, we are committed to addressing this matter with our team to ensure better training and service standards moving forward. Please provide us your contact details at https://go.momos.com/B8dGB so that we can reach out to you personally. We'd love the opportunity to make this right.

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xinhui 6 ヵ月前 Google に

1) food took an awful long time to come. i had to wait for 15 minutes when they’re required to serve the food from 4 minutes according to their KPI. 2) we were seated next to the bin and it was extremely unsanitary and smelly. the trash was quite literally overflowing from the bin. 3) i saw a staff cleaning the press with soapy water right next to where the food is placed without covering it at all. even with covering, soap could have gone into the crack and seeped into the food. this is a clear violation of food safety and personally, i am horrified that such a large restaurant chain is not complying with such regulations. i’ve observed this is a standard practice across all gyg outlets. don’t come here unless you want to get a serious case of food poisoning. Meal type: Dinner Price per person: $10–20 Food: 1 Service: 1 Atmosphere: 1

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Lester Chong 6 ヵ月前 Google に

Suberb ambiance. Good service and food quality was good. Recommended gyg branch. Meal type: Lunch Price per person: $10–20 Food: 5 Service: 5 Atmosphere: 5

オーナーからの返信 6 ヵ月前

Hola! Thank you for taking the time to leave us this review, means a lot to all of us here at GYG Singapore! We look forward to welcoming you back again soon! Be sure to follow us on Instagram (@guzmanygomezsg) for updates, news and information. The GYG Crew :D

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すべてのレビュー

+65 6694 2044

メキシカン, ファーストフード, ベジタリアンのオプション

$$$$ 一人当たりの価格範囲 SGD 10-SGD 20

1 Vista Exchange Grn, #01-32 The Star Vista, 01-32

シンガポール, シンガポール

ブオナ・ヴィスタ駅

住所

ブオナ・ヴィスタ駅

1 Vista Exchange Grn, #01-32 The Star Vista, シンガポール, シンガポール, 01-32

特長

配達可取り除くテラス、アウトドアあり現金のみ予約はありません車椅子アクセス可 Wi-Fi テレビあり

営業時間

日曜日日曜	08:00-00:00
月曜日月曜	08:00-21:30
火曜日火曜	08:00-21:30
水曜日水曜	08:00-21:30
木曜日木曜	08:00-23:00
金曜日金曜	08:00-01:00
土曜日土曜	08:00-01:00