J
オーナーからの返信
3 ヵ月前
Hi, thank you for taking the time to share your feedback—we’re really sorry to hear about your experience.We’re concerned to hear that the fried Hokkien noodles were too hard and salty, and that the chicken rice did not meet expectations in both taste and portion. This is not the standard we aim to deliver, and we’ll be reviewing this with our kitchen team to ensure better consistency and quality.We’re especially sorry about the service you received. What you described is not acceptable, and it’s certainly not how our team should be treating our guests. We take this seriously and will be addressing it directly with the outlet to ensure improvements are made.We appreciate your honest feedback, and we hope to have the opportunity to serve you again with a much better experience.