H
オーナーからの返信
3 ヵ月前
Hi Yoon, Thank you for reaching out and sharing your detailed experience with us. We're truly sorry to hear about the issues you faced regarding the voucher's redemption at Hanare. It is frustrating to find conflicting information, and we understand how disappointing it must have been to not be able to use your voucher as expected. We take these matters very seriously and will be reviewing the situation to ensure clarity on our voucher terms and to improve our communication with customers. Thank you.