H
オーナーからの返信
2 ヵ月前
Thank you so much for your thoughtful feedback and continued support for Hong Bao. We’re truly grateful to have loyal guests like your family who have supported our Central Embassy and Expressway branches, and we’re especially happy to hear how excited you were for our Chaengwattana branch opening. First of all, we sincerely appreciate your kind words about our service team. We’ll be sure to pass your compliments along to the staff and chef—they will be very encouraged to hear this. We’re also glad we could respond quickly to your feedback regarding the smell in the dining area and make your experience more comfortable. Regarding the Shumai, we truly apologize that the dish did not meet the standard you expect from Hong Bao. Thank you for bringing it to our attention and for being so understanding while our chef explained the issue. Your comments about consistency and quality control are extremely valuable, especially as this branch continues to settle in after opening. We genuinely appreciate that you took the time to write this review because you want the branch to succeed. Please rest assured that your feedback will be shared with our management and kitchen teams so we can continue improving and deliver the same premium experience you receive at our other branches. We look forward to welcoming you and your family back again soon, and we’ll do our very best to make your next visit an even better one. ขอแสดงความนับถือ Hong Bao Thailand