宝来苑 白馬店

Thank you for visiting Horai En Hakuba Ten during your snowboarding trip and for sharing your honest feedback. We sincerely apologize that our seating system and the service you received made your dining experience feel stressful rather than enjoyable. As a restaurant with a long history rooted in the nostalgic Showa era, we take great pride in our hospitality and our diverse menu, ranging from juicy, premium yakiniku to our signature ramen and fried rice. While we implement a two-seating system to accommodate as many groups and families as possible, it is clear we failed to provide the relaxing atmosphere we strive for. We take your comments regarding the reminders and order refusals seriously and will work to improve our service flow. We hope to have the opportunity to welcome you back and provide a much more comfortable experience that reflects our true commitment to quality and care.

Thank you for visiting Horaien Hakuba and for your great review. We are delighted that you enjoyed the lively atmosphere and the smiles of our team. As a long-standing restaurant, we cherish the authentic, nostalgic vibe of a traditional Japanese yakiniku house, including the smoky air that comes with grilling premium meats. While we serve high-quality BBQ, we also offer a variety of unique items like our popular ramen and fried rice to provide a complete dining experience for groups and families. We hope to welcome you back for another fun and delicious meal soon.