I
オーナーからの返信
5 ヵ月前
Hi, thank you for your feedback.We sincerely apologize for the long wait and the confusion with your order. What you experienced does not reflect the standard of service we aim to provide. We understand how frustrating it must have been to wait without any update, especially for a takeaway order.We have addressed this issue with our team to ensure better coordination between the cashier and kitchen, as well as clearer order tracking moving forward. Your feedback is very important to us in improving our service.We truly appreciate your patience and hope you’ll give us another chance to provide you with a much better experience next time.Warm regards,Indorasa Team