Joa

Thank you for taking the time to share your feedback and for visiting us for the third time. We truly appreciate your kind words about our young Cantonese staff member — we’re glad she was able to provide you with a positive experience. We are very sorry to hear about the unhygienic incident you witnessed. We take food safety and hygiene extremely seriously, and this is not acceptable. We will address this matter immediately and reinforce proper cleaning procedures with the entire team. We also note your comments regarding customer service. We will provide additional training to ensure all our staff maintain a friendly and welcoming attitude at all times. Your feedback is very valuable to us. Thank you again for bringing this to our attention — we hope to welcome you back soon with a much better experience!