K
オーナーからの返信
5 ヵ月前
Thank you for taking the time to share your feedback.We’re genuinely sorry to hear that your experience did not meet expectations, particularly regarding the steak and overall service. This is certainly not the standard we aim to provide.We take comments like yours very seriously, and our team is currently reviewing both kitchen execution and service flow to ensure consistency and quality.We truly appreciate your input, as it helps us improve. We hope you might consider giving us another opportunity in the future for a better experience.Best regards,Kai New Zealand Team