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オーナーからの返信
4 ヵ月前
Thank you for your feedback. We admit we are currently understaffed, but we are grateful that many of our customers are understanding. Customers who are in a hurry are welcome to tell us their expected meal time in advance, and we will consider whether we can accommodate the request. We always try our best with every dish, though taste is subjective. So we respect all comments from our customers. Regarding your message about the neighboring table, I forgot that we weren't serving noodles that day. I sincerely apologized to them and they accepted it. I then offered several vegetarian options as compensation — they were happy and left me a tip in the end. That was the end of that situation. About payment — just to avoid any confusion: we don't charge a credit card fee. We simply waive the 10% service charge for cash payments. For electronic payments (including credit cards), the 10% service charge applies. We hope this is clear so customers can make their own choice. We appreciate your time and thoughts. Best regards Yuki