写真を追加
47 枚の写真
美味しい コーヒー はここで試す価値があります。良い スタッフは一生懸命働き、前向きで、この場所を素晴らしい、素敵なものにします。LAIWAII HOTEL は、その訪問者に専門的な サービスを提供します。ここはGoogleの評価システムで4.3を獲得しました。
レビューで頻繁に言及される
LAIWAII HOTEL に関する訪問者のレビュー
/ 50
コンテンツの削除を依頼する
Boysyam Production Sdn Bhd
2 ヵ月前 Google に
Stayed 11/6/2026 to 17/6/2026 (6 nights). Unfortunately, the experience was far below expectations compared to the photos and booking description. Upon arrival, the hotel was under renovation (building, café, shop areas) but no prior notice was provided. Check-in was not properly managed, and luggage was requested to be placed at the kitchen area. The biggest issue was the unstable WiFi, which was unavailable for several days despite informing the PIC. This was a major inconvenience as I needed internet access for work meetings. Room condition was disappointing: small room, dirty floor, window with bird poop stains, mosquitoes, flies, and insects inside the room. Basic amenities like coffee/tea were also not provided. Housekeeping service was another concern. Despite multiple reminders, the room was not cleaned, towels and drinking water were not replaced, and rubbish was not cleared. Later, housekeeping even opened the door without knocking, affecting privacy. The lobby and common areas were also uncomfortable due to no proper air-conditioning during operation hours. Considering the daily rate paid, the overall service, cleanliness, maintenance, and communication need significant improvement. I hope management takes this feedback seriously. Service: 1
コンテンツの削除を依頼する
Dickson N
4 ヵ月前 Google に
Overall, the experience was quite bad. I already expected that the place might not be very clean and the soundproofing might be poor, and I was okay with that. However, I did not expect the bathroom to have issues — the shower holder was broken, so we had to hold the shower head while bathing. On top of that, the water heater did not work properly. After using it for a short while, there would be no hot water. We had to wait a few minutes for the hot water to come back, but it would run out again very quickly. The worst part happened one night around 10–11pm when we returned to the hotel. The main door was locked, and we were not given any password to enter. We tried calling and messaging the hotel, but there was no response at all. In the end, we had to ask someone upstairs to help open the door. Also, during my 3 days 2 nights stay, I only saw the front desk staff during check-in. After that, there was no staff at the counter, even during check-out. I also saw several guests waiting to check in, but no one was there to assist them. 整体来说，这次的体验非常不好。我一开始就知道这里可能不会很干净，隔音也不会很好，这两点我其实还能接受。但是没想到厕所会有问题——花洒的支架是坏的，洗澡的时候只能用手拿着来冲凉。 而且热水器也有问题，用一下就没有热水了，需要等几分钟才会恢复一点热水，但很快又没有了。 最糟糕的是有一天晚上大概10点到11点，我们回到酒店时发现大门被锁了，而且我们也没有密码可以进去。我们打电话和发信息给酒店都没有人回应。最后只能看到楼上有人，拜托他帮我们开门。 另外，我住了三天两夜，只在check-in的时候看到前台人员，之后到check-out都没有看到任何工作人员。我也看到有几位客人在等check-in，但现场完全没有人可以帮忙，他们只能一直等待。
コンテンツの削除を依頼する
Ch'ng Ewe Theng (Thomas Ch'ng)
9 ヵ月前 Google に
A big thank you to the owner and staff of LAIWAII HOTEL for taking such good care of us during the first wave of the flood. We are truly grateful for your kindness — arranging food from the temple opposite and coordinating transport to move us safely to higher ground. Your support, calmness, and generosity made a huge difference during a very stressful time. From all of us, thank you for being our shelter and strength when we needed it most. Service: 5
すべてのレビュー
