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オーナーからの返信
9 日前
Thank you, Jay, for your detailed and thoughtful review. We truly appreciate you giving us a second chance after the first visit, and we're so glad the food impressed you — especially the beef Khao Soi, scallops, and crab meat curry. It means a lot to hear that the quality and flavors hit the mark.We also appreciate your honest feedback regarding the empty plates. You're absolutely right that shouldn't happen. To give you some context, we can serve up to 130 people on a very busy day, and during peak times, service can get quite intense. That said, it's no excuse we should have cleared those plates much sooner, and we'll be reinforcing this with our service team.Thank you again for your patience and for highlighting both the positives and the areas we can improve. We hope to welcome you back for an even smoother experience next time.