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Lavender Bakery - Ion Orchard

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閉店開店時間 10:00
「1 か月前に更新されました」
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Lavender Bakery - Ion Orchard の料理
Lavender Bakery - Ion Orchard での食事。
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Lavender Bakery - Ion OrchardION Skyのすぐ近くにあります。ここはお持ち帰りメニューが充実しており、食べるをさっと楽しみたいお客様に適しています。友達を連れて良い パイを食べましょう。ゲストの 視点では、スタッフ は 友好的な ことがあります。来客の 観点からは、 お店は、その素晴らしいサービスで有名です。Lavender Bakery - Ion Orchardでの食事は魅力的な価格です。良い 雰囲気 はユーザーを引き付けません。ここはGoogleで平均以下の評価を受けています。

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m
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Very rude staff. No complaints about the bread itself or the pricing, expected prices here to be higher than in Malaysia and wasn't expecting the taste to be exactly the same. What I did not expect was the poor customer service. There is a staff member at the counter — possibly a manager, as she dresses differently from the rest of the team — who is often on her phone while at the counter. On the occasions I've been served by her, she has appeared unfriendly, no eye contact, and almost no communication. Informed her that I was a member before making payment. After paying, I told her again I was a member. She told me that I should have informed her earlier. I explained that I had already mentioned it before paying, but she said she didn't hear me. What bothered me wasn't that she missed what I said. Mistakes happen. It was her reaction afterward. She gave me an annoyed look, made a "tsk" sound, and asked me to enter my phone number for the membership points. From a customer's perspective, I would have expected the cashier to ask whether I was a member before processing payment. If that isn't the store's procedure, that's fine. However, since I had already informed her and she simply didn't hear it, I don't think the situation warranted that kind of attitude. What made it even more frustrating was that adding the membership points afterward seemed to take only a few seconds and a few taps on the screen. It wasn't a complicated request, yet I was made to feel as though I was inconveniencing her so very much. Keep in mind, there was no line at all at the time of my visit! There are plenty of bakeries in Orchard with friendlier staff and better customer service. The bread here is decent, but neither the product nor the price is compelling enough to make up for the experience. If you enjoy the bread, by all means give it a try. Otherwise, there are many other bakeries nearby that will likely make you feel more welcome. Meal type: Other Price per person: $1–10 Food: 3 Service: 1 Atmosphere: 1
K
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I just visited this cake shop and had a very unpleasant experience with the staff. I saw a beautiful cake displayed at the front and asked a staff member to help me take it. The cake was already within easy reach and there were no cakes behind it, so there was no need to rearrange anything. However, the staff member immediately told me, “It’s impossible for you to buy the front cake. We must follow the procedure.” I then asked another staff member inside why the front display cake could not be sold. She told me that customers asking for the front cakes are “troublesome” because they would need to rearrange the display again. I explained politely that there were no cakes behind it and I was not asking them to move anything, but she still said I was creating “unnecessary trouble” for them and that it was the company’s rule. What upset me most was her attitude and tone. When I pointed at the cake I wanted, she looked very unhappy and spoke very rudely. When I asked for her name, she simply told me to “go ask someone else.” I was honestly shocked by how disrespectful the service was. I have visited many cake shops before, and I have never experienced staff behaving this way. Instead of feeling welcomed as a customer, I felt like I was being scolded for wanting to buy a cake. After reading the reviews here, I realized many people had similar experiences with the staff being rude. Very disappointing experience. I honestly do not feel comfortable coming back again.
Y
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Bought a cake that was still within the expiry date, but it had visible mold when opened. This is a serious quality and food safety issue. Please ensure better freshness checks before selling to customers. Food: 1
$$$$ 一人当たりの価格範囲 SGD 10-SGD 20
2 Orchard Turn, B4-39 ION Orchard
シンガポール, シンガポール
オーチャード駅
住所
オーチャード駅
2 Orchard Turn, B4-39 ION Orchard, シンガポール, シンガポール
特長
配達可 取り除く
営業時間
日曜日日曜 10:00-22:00
月曜日月曜 10:00-22:00
火曜日火曜 10:00-22:00
水曜日水曜 10:00-22:00
木曜日木曜 10:00-22:00
金曜日金曜 10:00-22:00
土曜日土曜 10:00-22:00
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@mylavendermylife
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