M
オーナーからの返信
6 ヵ月前
Hello. We appreciate all feedback from our customer.Regarding the incident that occurred, we sincerely apologize for any inconvenience caused. We are aware of the problem and will urgently improve our services. Thank you for your comment; it is very valuable in helping us improve the quality of our service.We are not ignoring this issue and have forwarded it to the management and operations team for further action.