MONOCHROME : O-NES Tower Branch

Thank you for sharing your feedback with us. We would like to reassure you that we use 100% freshly squeezed orange juice with no lemon or lime added whatsoever.​For our 'Before Midnight' menu, we normally use a medium-light roast coffee, which naturally has bright, fruit-forward acidity notes. Combined with seasonal fresh oranges, the flavor profile can sometimes lean quite tart, which might mistakenly taste like citrus fruit or lemon. For next time, you are more than welcome to request a medium-dark roast instead, so it won't have those fruity and acidic notes. ​We truly value your feedback and would love to make it up to you. Please feel free to reach out to us directly so we can process a refund for you, or you are warmly welcome to visit us for a complimentary drink on the house.​Thank you for giving us the opportunity to clarify, and we hope to have a chance to serve you better in the future.

Thank you. Please come by again to recharge with positive energy.

Thank you. A happy client is our greatest reward^^