M
オーナーからの返信
6 ヵ月前
We are truly sorry that you had a frustrating experience, but we would like to clarify the efforts our team made to assist you today. Our staff spent a great deal of time troubleshooting the issue, including manually placing your order via our tablet and calling our system provider for immediate support. Unfortunately, despite these efforts, we could not get the payment page to load on your specific device. Since all other guests (and our own staff's phones) were able to pay successfully, and the system provider confirmed no backend issues, we were truly at a loss. We offer over ten payment methods, including Cash, LinePay, Transfer, PlusPay, and Taiwan Pay, and we regret that none of these options were suitable for you. It is disheartening to be accused of poor service when we exhausted every resource to help. We genuinely hope you understand that technology glitches are sometimes beyond our control.