O
オーナーからの返信
6 ヵ月前
Dear, We’re truly sorry to hear about your disappointing experience with your CNY reunion dinner order. This is certainly not the level of service we aim to provide, and we sincerely apologise for the shortage of BBQ prawns and chicken wings, as well as the delay in rectifying the issue. We completely understand how important the reunion dinner is, especially during Chinese New Year, and we deeply regret that we fell short of your expectations. Our team would like to make things right and offer you a form of compensation for the inconvenience caused. Kindly reach out to us directly at +65 98335265 or send us a private message with your order details so that we can assist you personally. Thank you for your feedback — it helps us improve and ensure such incidents don’t happen again. We hope to have another opportunity to serve you better in the future. Opah Satay Team