O
オーナーからの返信
11 ヵ月前
First of all, we sincerely apologize for the inconvenience you experienced during your visit. We have investigated the situation with the staff member who served your fried rice. We have guided him on the mistake he made and the proper method to improve his service. Please be assured that he had no ill intentions.As a newcomer to the team, he sometimes watches customers carefully as he learns and tries to serve everyone on time. In this instance, he mistakenly served the plate with one hand and slid it too close to you. We agree that he should have used both hands to place the plate properly.We appreciate your understanding and hope to have another opportunity to serve you better in the future.
