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Pelynoobakes

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23 票
閉店明日 11:00 に開店します。
「2 か月前に更新されました」
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Pelynoobakes の料理
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Pelynoobakesは美味しいパイを保証します。ここは良いフルーツケーキを提供します。忍耐強い スタッフは、お店のスタイルと個性を反映しています。ゲスト はここの壮観な サービス を気に入っています。あなたにとって楽しい 雰囲気を楽しむ機会です。GoogleユーザーはPelynoobakesを訪れた際、最も適切な評価は4.1であると述べています。

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Paul Fang コンテンツの削除を依頼する
I had a very disappointing experience with Pelynoobakes. I placed my order well in advance for delivery on Jan 16, but at the last minute they informed me that one flavour (salted egg) was delayed and insisted on postponing my entire order to Jan 19. I repeatedly explained that I only needed the remaining items first, but they kept replying with scripted messages and refused to split the delivery — even though they admitted the rest of my items were in stock. Their customer service was slow, unhelpful, and didn’t take any initiative to resolve the issue. I even offered to pick up or arrange my own courier, but they still declined. It felt like they were just following a rigid “policy” instead of actually listening to the customer. Ended up without my CNY goodies in time for my gathering. Very poor communication and service recovery. Would not recommend ordering here if you need reliability or flexibility. Price per person: $90–100 Food: 3 Service: 1 Atmosphere: 1
Kris K コンテンツの削除を依頼する
Over promise and under deliver for CNY 2026 bakes. Timeline of events: - Ordered from TT livestream on 2 Jan with a guaranteed delivery date of 10 Jan. - The team informed on 5 Jan that delivery will be pushed to 15 Jan as some items were not ready, which was disappointing as some snacks were meant for gifting to friends during that period but still understandable. - I found out through their TT live on 11 Jan that the cny bakes are finally here and those who ordered could get their items on 13 Jan. I wrote in to request if I can now receive my bakes earlier, but it wasn’t possible. - On 14 Jan evening got a last minute notice at night that delivery will be further pushed to 19 Jan. - Immediately responded to them and explicitly mentioned will need the items on 15 Jan, and to be given the option to refund item that was not ready. - On 15 Jan still no updates and MIA. While understandably the team is more busy, but very poor customer handling and have to wait typically 2-3 days to get a reply via WhatsApp. Also tried reaching out to them via TT livestream comments but just got scrolled past and not addressed, tried IGDM but was ignored on that platform too. I’ve wrote in to the team to share my disappointment as I’ve been ordering from their TT live stream for past couple of months ever since I found them. I also gave the team credit when it’s due - I’ve previously DM them positive feedback about their lactation bakes and shared photos with them. As much as I try to support local business, this whole CNY order experience is just appalling and will be the last time I order anything from them. Food: 1 Service: 1 Atmosphere: 1
P
7 ヵ月前
Hi Kris, thank you for taking the time to share your feedback, and we’re truly sorry for the frustration caused during your CNY order. We’d like to clarify that the CNY snacks mentioned were not produced by us, and the delays were due to a shipment issue that was unfortunately beyond our control. That said, we fully acknowledge that our communication during this period could have been better, and we sincerely apologise for the disappointment caused. As the items were time-sensitive and you were unable to wait further, we have proceeded to cancel the order and a full refund has been made to you. We appreciate your past support and thank you for bringing this to our attention. Pelynoobakes Team
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RuYan Sim コンテンツの削除を依頼する
I had ordered 8 boxes nutella tarts but received 7. Sent me a picture and said they had packed 8. Asked to check with courier but no response. Disappointing service. Food: 3 Service: 1
183 Jln Pelikat, B1-31 The Promenade @ Pelikat
シンガポール, シンガポール
コヴァン駅
住所
コヴァン駅
183 Jln Pelikat, B1-31 The Promenade @ Pelikat, シンガポール, シンガポール
特長
クレジットカード利用可 配達可 取り除く 車椅子でのアクセス不可
営業時間
日曜日日曜 11:00-18:00
月曜日月曜 定休日
火曜日火曜 定休日
水曜日水曜 13:00-20:00
木曜日木曜 定休日
金曜日金曜 定休日
土曜日土曜 11:00-18:00
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