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オーナーからの返信
10 ヵ月前
Thank you for your feedback, SHIZUKA KAWAHARA.We are truly sorry to hear that your lunch experience with us was so disappointing and that you found our food "simply wasn't tasty." We are especially concerned that you felt the appearance wasn't appealing enough to photograph and that the price did not match the taste, leading to a 1/5 rating for food.This is certainly not the standard we aim to provide, especially at our Paragon branch. We take all feedback regarding taste and value very seriously. We are launching an immediate review with our culinary team to address these specific concerns about the quality and presentation of our dishes.We understand your disappointment and apologize that we failed to meet your expectations on this occasion. We would appreciate it if you could contact us directly at [email protected] to provide any further details about your meal, as this would greatly assist our investigation and help us make the necessary improvements.