R
オーナーからの返信
2 ヵ月前
Thank you for your honest feedback. We sincerely apologize that your steak was not cooked consistently to the requested doneness and that the food took longer than expected to arrive. This is not the experience we want our guests to have. We have shared your feedback with our kitchen team and will review both our steak cooking process and service timing to improve consistency. We appreciate your comments and hope to have the opportunity to welcome you back for a better experience.