R
オーナーからの返信
2 ヵ月前
Hi M K Thank you for taking the time to share your detailed feedback and for choosing us for your Father's Day celebration. We're glad to hear you enjoyed the food, especially the crab, pork ribs, and drunken prawns, and we appreciate your compliments to our kitchen team. We sincerely apologize for the long waiting time and the service experience you encountered. This is not the standard of hospitality we aim to provide, particularly on a special occasion. Your feedback regarding the service flow and staff interaction has been taken seriously and will be reviewed with our team as we work to improve our operations during peak periods. Thank you for bringing these matters to our attention. We appreciate your honest feedback and will continue striving to provide a better dining experience. Red Lantern Seafood