Robusta Valley Roaster Thungsong

Thank you for your detailed feedback — especially coming from a café owner, we appreciate the perspective. Regarding the “confusing setup,” having both a café and a roastery on the same plantation is actually intentional. They serve slightly different experiences, and we understand that it may feel unusual at first — though many guests enjoy having the choice. On the coffee point: while a flat white and a latte may seem similar, we choose to maintain a specific menu and preparation style that reflects our concept and consistency. That said, we appreciate your comment and will consider how we communicate this more clearly. As for temperature, we regret that it didn’t meet your expectation. Sometimes translation or communication gaps can occur, but that’s certainly something we will keep improving. Regarding payment methods, QR payment is currently the most widely used system in Thailand, and while many places offer card payments, not all small or farm-based businesses do. We aim to keep things simple and efficient in our setting. We’re glad you enjoyed the coffee quality and the location. As for the atmosphere, we take your feedback seriously — though it’s worth noting that different cultures can express hospitality in different ways. Lastly, we respect your experiences at other cafés in Thung Song — each place has its own style, just as yours in New Zealand likely does. Thank you again for visiting.