Rolling Ribs Brew Bar & BBQ

Dear Joon Park,Thank you for taking the time to share such detailed feedback about your visit to Rolling Ribs.I appreciate hearing from someone with such a strong passion for barbecue, and I am sorry that we did not meet your expectations. It is clear from your comments that you have extensive experience both preparing and enjoying barbecue, and I understand your disappointment with the brisket and ribs served during your visit.Your observations regarding the brisket preparation, texture, presentation, smoke profile, and the rendering of the fat on the pork ribs have been noted and will be shared directly with our culinary team for review. We value constructive feedback, particularly from guests who are knowledgeable about the craft of barbecue, as it helps us continually evaluate our techniques and consistency.I also apologize for the oversight regarding the steak knife. While I am pleased to see that you found the service and atmosphere enjoyable, it is clear that the food did not deliver the experience you were expecting, and for that we are sorry.Thank you again for your candid comments. While we understand that we may not have met your personal benchmark for Texas style barbecue, we genuinely appreciate the opportunity to receive such detailed feedback and will use it as part of our ongoing efforts to improve.Kind regards,Christian HinckleyDirector of Food & Beverage

Dear Double Floor, Thank you very much for taking the time to share such a thoughtful and detailed review of your experience at Rolling Ribs Brew Bar & BBQ. We are truly delighted to read your kind words. We’re pleased to hear that you enjoyed the complimentary popcorn, our BBQ selections, and the variety of sauces — it’s wonderful to know that the pork, chicken, beef, and grilled shrimp all met your expectations in terms of flavor and quality. Your appreciation of the smoky taste and careful preparation means a great deal to our culinary team. We’re also glad you found the ambiance warm and inviting, and that the convenient parking at Le Méridien Bangkok Surawong added to the overall ease of your visit. Most importantly, thank you for recognizing our service team — your 5/5 ratings are a great encouragement for all of us. We truly appreciate your recommendation and look forward to welcoming you back again soon, whether for another group gathering or a relaxed BBQ evening. Warm regards, Christian Hinckley Chef & Beverage Director