ROWDY COFFEE

Hi. We’d like to clarify what happened during your visit.At the time, the shop was extremely busy and our team was serving several customers who were already waiting. Orders at ROWDY are taken at the counter. You did not approach the counter, speak with our staff, or attempt to place an order before leaving. Had you done so, we would have taken your order just like everyone else’s.For that reason, we don’t believe saying our team “can’t take orders” fairly represents what actually happened during your visit.We welcome criticism about our coffee and service when something genuinely goes wrong. However, calling our staff “teens trying to run a business, badly” is not constructive feedback — it is unnecessarily personal and disrespectful toward members of our team who were working hard to serve our customers that day.We’re always willing to listen, learn, and improve, but we will also stand behind our team when criticism crosses the line from feedback into personal attacks.

Appreciate the review

Thank you, it’s been our pleasure to make you coffee