Salisterra

Dear GYOUZA DAISUKIThank you for taking the time to share your amazing dining experience and photo at Salisterra.We are delighted to learn the team had impressed you with their services and dish. Your encouraging comments towards the entire Salisterra team are the best motivator for us to continue creating memorable dining experiences for our guests.We appreciate your support greatly and we look forward to welcoming you back again very soon!Best regards,Ken SuenRestaurant Operations Manager

Dear Y K, Thank you for taking the time to share your valuable feedback with us regarding your dining experience at Salisterra. I would first like to offer my sincerest apologies for not providing you with the expected level of first-class experience that we have become known for. It is indeed unfortunate to read that we have not met your expectations. We appreciate you sharing this feedback as it is a vital for us to continue to improve in our service and offerings. I would really care to discuss this issue in more detail over a phone call or email. Please do let me know and we would really appreciate if you could contact me at my personal email jorgesosa@ swirehotels.com or at +852 51142120. Thank you, in advance, and I do look forward to hearing from you at your earliest convenience. Warm regards, Jorge Sosa