S
オーナーからの返信
1ヶ月前
Thank you for your feedback. We're glad you enjoyed the food and atmosphere. We sincerely apologize that our service did not meet your expectations. While we are a self-service concept, we agree that every guest should be treated with courtesy and friendliness. We also appreciate your comments regarding the lack of a straw and alternative stirring options, and we'll review how we can improve this aspect of the customer experience. Thank you for bringing these issues to our attention. We hope to have the opportunity to serve you again and provide a better overall experience.