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オーナーからの返信
9 ヵ月前
Dear NatalyThank you for taking the time to tell us about your experience at the Mövenpick Resort Khao Yai. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We will looking intothe point that you have mentioned and will improve our service to be the best.At Mövenpick, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Your sincerely,Suthee SITHOOMCHANGuest Experience Mnager