Secret Bar AtSathorn

We sincerely apologize for the disappointment and mistake that occurred this time. Normally,if a customer is not satisfied with their food or drinks,we can replace it immediately. We’re sorry that we didn’t take care of the issue and resolve it as promptly as we should have. Please accept our sincere apologies once again, and thank you for your feedback. We will take it into consideration and work to improve our service.However,we would also kindly ask that our staff not be spoken to with harsh or offensive language. We completely understand that you were unhappy with the situation, we are always willing to listen and resolve any issue in a respectful manner. As you came as a party of two,our team also spoke with the female guest who was with you at the time,and she did not express any concerns or issues regarding the service. Nevertheless, respect your feelings and sincerely apologize once again for your experience. We truly value our customers and will take your feedback seriously so that we can continue to improve our service.